Terms & Conditions

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According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at Namastay Welcome Home. The identification proofs accepted are Aadhar Card, Driving License, Voters Card, Passport, Ration Card. Without valid ID the guest will not be allowed to check in. The primary guest checking in to the hotel must be at least 18 years of age.

The standard check-in time is 12:00 PM and the standard check-out time is 12:00 PM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out. Early check-in or late check-out is subject to availability and may be chargeable by Namastay Welcome Home

Unmarried/Unrelated couples will not be allowed to check-in. Namastay Welcome Home reserves the right of admission. Accommodation can be denied to guests posing as a 'couple' if suitable proof of identification is not presented at check-in. This is at the full discretion of the hotel management. No refund would be applicable in case the hotel denies check-in under such circumstances.

Customers with Local IDs will not be allowed to check-in. Hotel Arnav Gaya reserves the right of admission for local residents. Accommodation can be denied to guests residing in the same city.

The room tariff is not includes GST or any other Govt. applied charges. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged by the hotel at the time of check-out from the hotel. For any update, the customer shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the hotel.

The cancellation/modification charges are standard and any waiver is entirely on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of Namastay Welcome Home.

Selective offers of Namastay Welcome Home will not be valid on cancellation or modification of a booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

Safety and Hygiene
Food and Drinks Hygiene

Guest Profile

  • Unmarried couples are not allowed
  • Bachelors allowed
  • Guests below 18 years of age are not allowed at the property.
  • Suitable for children
  • tag entry is not allowed

Room Safety and Hygiene

  • All rooms are disinfected using bleach or other disinfectant
  • Rooms are properly sanitized between stays
  • and sanitizers are not available in the rooms

Smoking/Alcohol consumption Rules

  • Smoking within the premises is not allowed
  • Alcohol consumption is not allowed within the property premises.

Pet(s) Related

  • Pets are not allowed.
  • There are no pets living on the property

Physical Distancing

  • Social distancing protocols are followed
  • Cashless Payment is available

Food Arrangement

  • Non veg food is not allowed
  • Outside food is not allowed

Payment Related

  • Credit/debit cards are accepted
  • Visa card is accepted
  • QR Code is accepted

ID Proof Related

  • Aadhar is accepted as ID proof(s)
  • PAN Card is not accepted as ID proof(s)
  • Local ids not allowed

Property Accessibility

Directions to reach the property

Other Rules

Child Extra Bed Policy

No extra bed will be provided to accommodate any child included in the booking up-to 6 Yrs.

Refund and Cancellation Policy